Effective Date: July 7, 2026
This Privacy Policy explains how Cafe Zocalo (“Cafe Zocalo,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website, place online orders, or interact with our café and services. By using our website or services, you agree to this policy. If you do not agree, please do not use our site or services.
1. Information We Collect
1.1 Personal Information
We may collect information you voluntarily provide, such as when you place an online order for pickup or delivery, contact us via phone, email, or web forms, subscribe to updates or newsletters, or submit inquiries, feedback, or catering requests. This may include your name, email address, phone number, delivery or pickup information, billing or payment information, order details and preferences, and photographs or social media content you share with your consent.
1.2 Technical & Usage Data
When you use our website, we may automatically collect your IP address, browser type and version, pages viewed and time spent on the site, referral sources, device type and unique identifiers, and cookie and tracking-pixel data.
1.3 Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and improve our content. You can manage cookies through your browser settings and through the choices described in our Cookies Policy and Opt-Out Preferences page.
2. How We Use Your Information
We use the information we collect to process and confirm online orders; provide café and food ordering services; respond to inquiries and support requests; send order confirmations or service updates; improve our website and customer experience; send marketing communications (with your consent); and fulfill legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal information. We may share information with service providers (such as payment processing, online ordering, and delivery services), staff or vendors involved in fulfilling orders or services, regulatory bodies or legal authorities when required by law, and other third parties only with your explicit consent. All service providers handling customer information are expected to maintain appropriate confidentiality and security standards.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While we take reasonable steps to secure your data, no online transmission or storage is 100% secure.
5. Data Retention
We retain your personal information only as long as necessary for business operations, order fulfillment, and legal compliance, unless otherwise required by law.
6. Your Rights and Choices
You have the right to opt out of marketing emails via the unsubscribe link; access or correct your personal information; request deletion of your data (subject to legal obligations); and control cookies and online tracking. Where required by law, we honor the Global Privacy Control (GPC) browser signal as a valid opt-out request. California residents have additional rights described in our California Privacy Act Policy.
7. Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect or store information from children under the age of 13.
8. Third-Party Links
Our website may contain links to third-party platforms (e.g., Toast online ordering, Instagram, Yelp, Facebook). We are not responsible for their content or privacy practices, and we encourage you to review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the new effective date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
Cafe Zocalo
136 S Glassell St, Orange, CA 92866
Phone: (714) 538-3764
Email: czb@cafezocalo.com
